We believe your data belongs to you. Here's how you can safely delete your Scath account.
You can initiate the deletion of your account at any time through the Scath app. Simply navigate to your Profile, open the Verification / Personal Details screen, scroll to the bottom, and tap the red "Delete Account" button.
To prevent accidental deletions, we require you to confirm your decision. A warning prompt will appear asking if you are sure. You must explicitly tap "Delete" again to confirm that you want all your data permanently removed.
Once confirmed, the app sends a secure, authenticated request to our servers to verify your identity. Our systems immediately begin the process of permanently erasing your account records, financial history, and personal data from our active databases.
When the deletion process is complete, all of your personal data stored locally on your device will be wiped clean. You will be automatically logged out of the Scath app, and a final notification will confirm that the process was successful.
Upon confirming account deletion, the following data is permanently erased from our active systems:
As a financial service provider regulated by the CBN, we are legally required to retain specific records even after your account is deleted:
If you're having trouble deleting your account or want to request manual data deletion, our support team is here to assist you.
Contact Support